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CEO — Superior Credit Union

Oct 13, 2021
Collegeville, PA

Job Description for the Chief Executive Officer Position, Superior Credit Union

Title: Chief Executive Officer

Reports to: Board of Directors

Reporting to this position: Management Team

Superior Credit Union is a thriving $70 million dollar Montgomery County registered credit union looking to appoint a new CEO in place before year end 2021. Currently, Superior has approximately 20 employees based in Collegeville, Royersford and Pottstown Pennsylvania.

We are seeking a dynamic, forward-looking thinker with the vision to lead the credit union to its next level of success in this progressively changing world. 

Management/executive experience in the banking industry, along with business lending experience is preferred.

Job Summary

The Chief Executive Officer of Superior Credit Union and, in partnership with the Board, is responsible for the success of Superior Credit Union. Together, the Board and Chief Executive Officer assure Superior Credit Union’s relevance to the community, the delivery of Superior Credit Union’s mission and vision, and the ongoing compliance with relevant policies and regulations.  

The Board delegates responsibility for management and day-to-day operations to the Chief Executive Officer, and s/he has the authority to carry out these responsibilities, in accordance with the direction and policies established by the Board. The Chief Executive Officer provides direction and support to the Board as it carries out its governance functions.


1. Legal compliance

a) Assures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations.

b) Ensures successful engagement in all regulatory inquiries / inspections, including successful resolution of any identified findings.

2. Mission, policy and planning

a) Helps the Board establish Superior Credit Union’s values, mission, vision, and short- and long-term goals.

b) Helps the Board monitor and evaluate Superior Credit Union’s relevancy to the community, its effectiveness, and its results.

c) Keeps the Board fully informed on the condition of Superior Credit Union and on all the important factors influencing it.

Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees; and, facilitates discussion and deliberation.

Informs the Board and its committees about trends, issues, problems and activities in order to facilitate policy-making. Recommends policy positions.

d) Keeps informed of developments in human services, business management and governance.

3. Management and administration

a) Provides general oversight of all Superior Credit Union activities, manages the day-to-day operations, and assures a smoothly functioning, efficient organization.

b) Assures program quality and organizational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation.

c) Assures a professional work environment that also recruits, retains and supports quality staff. Assures process for selecting, developing , motivating, evaluating, managing, and communicating with staff.

d) Recommends staffing and financing to the Board of Directors. In accordance with Board action, recruiting personnel, negotiates professional contracts, and sees that appropriate salary structures are developed and maintained.

e) Specifies accountabilities for management personnel (whether paid or volunteer) and evaluates performance regularly.

4. Governance

a) Helps the Board articulate its own role and accountabilities and that of its committees and individual members, and helps evaluate performance regularly.

b) Works with the Board President / Chair to enable the Board to fulfill its governance functions and facilitates the optimum performance by the Board, its committees and individual Board members.

c) With the Board President / Chair, focuses Board attention on long-range strategic issues.

d) Manages the Board’s due diligence process to assure timely attention to core issues.

e) Works with the Board officers and committee chairs to get the best thinking and involvement of each Board member and to stimulate each Board member to give his or her best.

f) Recommends volunteers to participate in the Board and its committees.

5. Financing

a) Promotes programs and services that are produced in a cost-effective manner, employing economy while maintaining an acceptable level of quality.

b) Oversees the fiscal activities of the organization including budgeting, reporting and audit.

c) Works with Board to ensure financing to support short- and long-term goals. 

6. Community relations

a) Facilitates the integration of Superior Credit Union into the fabric of the community by using effective marketing and communications activities.

b) Acts as an advocate, within the public and private sectors, for issues relevant to Superior Credit Union, its services and constituencies.

c) Listens to members and the community in order to improve services and generate community involvement. Assures community awareness of Superior Credit Union’s response to community needs.

d) Serves as chief spokesperson for Superior Credit Union, assuring proper representation of Superior Credit Union to the community.

e) Initiates, develops, and maintains cooperative relationships with key constituencies.

Executive Limitations: See relevant Board policies.

Physical Demands/Working Conditions:

This is a high-stress position based on full responsibility for Superior Credit Union operations. Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes rapid decisions regarding administrative issues.

Plans and implements programs. Establishes strong and appropriate relationships with Board, committees, staff and members. Develops  professional and constructive relationships with all colleagues, outside agencies, organizations and individuals.

Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular.

Conveys a professional and positive image and attitude regarding Superior Credit Union and the credit union sectors. Demonstrates commitment to continued professional growth and development.


  • Required: Bachelor’s Degree in related field
  • 5 years experience in a Senior Management position
  • 5 years demonstrated Personal and Business Lending experience

As chief executive officer, this individual demonstrates critical competencies in four broad categories: commitment to results, business savvy, leading change, and motivating.

Commitment to results: The Chief Executive Officer is a systems thinker who is customer focused and goal driven. This individual identifies relevant information and helps transform this information into individual and organizational knowledge and learning. The chief executive is action oriented and innovative. S/he translates broad goals into achievable steps. S/he anticipates and solves problems and takes advantage of opportunities, is a self-starter and team player.

Business savvy: As Superior Credit Union’s leader, this position requires an individual with knowledge of and experience in management and administration. The position requires demonstrated experience in integrating and coordinating diverse areas of management.

  • Knowledge and skills in the following areas is required, and not limited to …
    • Finance, Governance, Financial Regulatory/Compliance Auditing and Reporting
    • Marketing & Advertising strategies, including social media
    • Running successful, multi-faceted lending programs
    • Human Resources and personnel/people management; must be comfortable with diversity & inclusion and be respectful of a wide range of beliefs, ethnicities, cultures, disabilities, and experiences.
    • A high level of personal skills to make formal, persuasive presentations to groups and to deal effectively with people from all segments of the community.
    • Planning and Evaluation
    • Oral and written communications

Leading change: The chief executive possesses the skills and implements the functions of a leader. S/he shares Superior Credit Union’s values, mission and vision. S/he consistently displays integrity, models behavior, develops people, and builds teams. This individual deals effectively with demanding situations and designs and implements interventions.

Motivating: The chief executive manages continuity, change and transition. This individual knows how to influence and enable others. S/he addresses the impact of attitude and action on the Superior Credit Union and its members.

Please send resume and cover letter to