Member Resources

Bilingual (Spanish/English) Call Center Representative – CU of NJ

Location: 1301 Parkway Avenue, Ewing, NJ 08628
Pay: $21–$23 per hour

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Why Work for Us

Earn $21.00–$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Bilingual (Spanish/English) Call Center Representative to join our team.

We offer a comprehensive benefits package designed to support our employees and their families, including:

• Medical, dental, prescription and vision insurance
• 401(k) plan, with company match
• Tuition reimbursement
• Life & disability insurance
• Voluntary supplemental life insurance
• Pet insurance and other voluntary benefits
• Flexible spending accounts
• Paid time-off
• 11 Paid holidays
• Ongoing training and development opportunities
• Credit Union Membership
• Employee discounts on credit union products and services

Key Responsibilities

• Answer inbound calls from members regarding account questions, loans, and cards
• Help with balances, transfers, and payments
• Resolve issues and research account discrepancies
• Recommend products and services that fit member needs

Position Requirements

• High school diploma or general education degree (GED); plus one to three years related experience and/or training; or equivalent combination of education and experience
• Excellent member service, communication, and interpersonal skills.
• Ability to work rotating Saturdays
• Bilingual (English/Spanish) speaking candidates are required

We are an Equal Opportunity Employer.