Enhanced Financial Counseling Certification Program
Train your credit union staff to become more confident in helping members build a stronger financial future. CUNA’s Financial Counseling Certification Program (FiCEP) is designed for credit union staff who work in the financial counseling, collections, and loan departments, or any other staff members who are committed to helping members gain control of their financial future.
This enhanced FiCEP program is being made available to the staff of Pennsylvania and New Jersey credit unions by the New Jersey and Pennsylvania Credit Union Foundations in partnership with the National Credit Union Foundation, R.E.A.L. Solutions program, and CUNA. In addition to the self-study education materials, this enhanced version of the program includes eight webinars (one per module) which will review the printed materials and add real-life experiences, as well as two in-person meetings which will feature networking, education, and proctored exams.