Event Information
The workforce is evolving rapidly, shaped by new generations, advancing technology, and shifting expectations around purpose and growth. In this interactive session, Jaime Marks, Director of Recruiting Services at Humanidei, will explore strategies for addressing skill gaps and preparing rising leaders for success. Drawing on her extensive HR and talent development experience, Jaime will highlight how organizations can bridge generational differences, coach managers to harness passion across all age groups, and build trust that inspires accountability and retention. Participants will walk away with practical approaches for reskilling employees, adapting supervisory styles, and creating a culture that aligns purpose with performance in today’s changing workplace.
Jaime Marks is an accomplished credit union leader with extensive leadership experience spanning retail banking, member-facing operations, strategic planning, innovation, and process improvement. Over her career, Jaime has successfully guided diverse teams and built high-performance cultures that drive growth, elevate member experience, and strengthen institutional resilience.
With deep expertise in retail and branch channel leadership, Jaime has overseen large multi-branch networks, optimized contact centers, and led initiatives to expand financial wellness outreach in local communities. Her commitment to operational excellence is matched by a keen focus on aligning people, processes, and technology to deliver sustainable results.
A trusted strategic partner to boards and C-suites alike, Jaime excels at developing and executing forward-thinking strategies that position organizations for long-term success in a rapidly evolving financial services landscape. She has spearheaded innovative programs that modernize delivery channels, enhance risk management, and embed continuous improvement into daily operations.
At the heart of Jaime’s leadership philosophy is a belief in human-centered leadership, shared accountability, and a collaborative, purpose-driven culture that empowers teams and delivers exceptional value to members.