Event Information
Join your fellow IT credit union professionals for a peer group discussion to provide support and community for each other through the unique happenings and challenges of the credit union movement.
Each meeting will include an hour-long presentation from a subject matter expert, followed by an hour-long open discussion focused on current events and best practices.
Speaker Details
Michael Pupil
Michael Pupil serves as VP of Collections at Eltropy, where he guides credit unions and community banks in building collections practices that put empathy and digital convenience first. Drawing from over 20 years of expertise in financial services, IT, and software, he champions Eltropy’s AI-powered unified conversations platform to make past-due account management more human and effective. A sought-after industry speaker at CUCP, GoWest, and NWCUCA, Michael shares practical insights on building member loyalty through flexible, understanding approaches to financial challenges.