P2P (peer-to-peer) payment fraud has caused significant losses for credit unions and their members. This webinar session will focus on:
- P2P fraud scams, including the Zelle/P2P scam, as well as other account takeovers involving P2P.
- Reg E’s prepaid account rule as it relates to P2P payment apps, including error resolution case studies.
Ken Otsuka, Senior Consultant in the Risk & Compliance Solutions Department at CUNA Mutual Group, will be the speaker for this webinar. In this role, Ken assists credit unions in identifying areas of risk associated with various payment services offered to members and recommends appropriate loss controls to mitigate risk. Ken is also responsible for researching and analyzing emerging risks for product development along with developing resource and other training material for credit unions. Ken is frequently asked to speak by various organizations on a variety of fraud and compliance topics. Based in Chicago, Illinois, Ken joined Risk Management in 1990 after spending eight years as an auditor at another insurance company. A graduate of Northern Illinois University, Ken earned a Bachelor’s Degree in accounting. He received a Certified Public Accountant (CPA) designation in 1982.